Privacy Policy
Last updated: 27.11.2025

English Olive (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from https://www.englisholive.co.uk/ (“the Site”).

The Site is powered by Squarespace, and all customer data is stored and processed within Squarespace’s platform. No customer data is held or managed outside Squarespace.

1. Information We Collect

When you visit or use the Site, Squarespace may collect the following information on our behalf:

a) Information you provide

NameBilling and shipping addressesEmail addressPhone numberOrder detailsPayment information (processed securely by Squarespace’s approved payment processors; we do not have access to full payment card details)

b) Information collected automatically

Squarespace automatically collects:

IP addressBrowser typeDevice informationCookies and browsing behaviour on the Site

You can review Squarespace’s full privacy practices here: Squarespace Privacy Policy.

2. How Your Information Is Used

Your information is used to:

Process and fulfil ordersCommunicate with you about your orderProvide customer supportImprove our website and user experienceComply with legal or regulatory obligations

We do not use your information for profiling or automated decision-making.

3. Sharing Your Information

We only share your information with trusted third parties when necessary, including:

Squarespace (website hosting, ecommerce, and data storage)Payment processors (e.g., Stripe, PayPal; depending on your selection at checkout)Delivery partners to ship your order

We do not sell or trade your personal information.

4. Cookies

The Site uses cookies provided through Squarespace to:

Enable website functionalityAnalyse website performanceRemember your preferences

You can manage cookies through your browser settings. Disabling cookies may affect the functionality of the Site.

5. Data Storage & Security

All customer data is stored within Squarespace’s secure servers.
We do not download, store, or process customer data in any external systems.

Squarespace implements security safeguards to protect your information, including encryption, secure payment gateways, and access controls.

6. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about youRequest corrections to your dataRequest deletion of your dataObject to or restrict processingWithdraw consent where applicable

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your data only for as long as necessary to fulfil your order and meet legal, tax, and accounting obligations.

8. Third-Party Links

Our Site may include links to other websites. We are not responsible for the privacy practices of external sites.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
hello@englisholive.co.uk

10. Updates to This Policy

We may update this Privacy Policy occasionally. The date at the top indicates when it was last revised.